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Credit Declined

arikrishnan2107
Visitor

Hello there,

I ordered iPhone 14 pro max 512gb on yesterday evening and I got the email from the EE for successfully your order will delivered soon. 

After I didn't get any mail from the EE or any messages from the EE. I spoked with the customer help desk, even they checked website and they checked my credit check everything will be alright and I couldn't get any confirmation delivery email from the EE. 

They told me to just guide in the website they will sort out as much as possible . 

 

Thank you for listened this if you need any further details I'll attached my email below

xxxxxxxxxxxx@xxxxxxxxx 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

 

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @arikrishnan2107

Thanks for coming here. 

If you would like further information on the order, please get back in touch with our mobile care team as we have no account access on the community to check this for you. 

Thanks 🙂

Leanne.