30-12-2022 05:35 PM
My name is macauley oliver my mum place an order this morning for an iphone 14 its take 30 pounds out my bank but ive not had an email to say the ordee as gone tho
30-12-2022 06:00 PM
@Macauleyoliver As your mum called customer service did she give her email address? Has she checked her spam folder ? Your mum is the account holder as she placed to the order so she’ll have to be the one who calls customer services if needs be
30-12-2022 06:02 PM
31-12-2022 07:49 AM
In this case, please call us on 150 and the team will make sure the order has been processed and provide an update 🙂
Leanne.