If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Not sure if anyone can help from EE trying to get DPD tracking for an order that’s been dispatched , I have added numerous details to DPD app but still doesn’t show anything ? Any help would be much appreciated
I’m a new customer. My old iPhone 6 won’t charge now, so I decided to join ee. I ordered 14pro max (like the rest of the world it appears) they said no I couldn’t have it. I then got a call from ee saying I could have the iPhone13 and build up my poi...
I ordered a new phone with an upgrade over a week ago. I had tracking information saying the dpd driver couldn't find my address. The following day tracking showed it was being returned to EE. Not had any correspondence from either EE or DpD and neit...
On Sunday 9th October I had to go in store to upgrade my iPad as the online app was not letting me upgrade online which considering the amount I pay each month (over£300 a month and never missed a payment) I found very annoying and downright disappoi...
I received an email to contact EE before they send out my iPhone but I can’t find the number. Can anyone help?
Hi is there any way to cancel the upgrade anytime? I’ve chose to do it but I’ve been sent away with work last minute and so I won’t be able to pick my phone up from store or send my old one back.
When I'm order phone its make double payment from me and I want to know how I can't refund first payment?
Hi, anyone help please, placed an order on the 7th for the 14 pro, they took my money up front and heard nothing, called up and was told the order never went through, so placed the order again....once again money taken but still no email for the phon...
I’ve been waiting over 4 weeks for my new I phone 14 pro max upgrade ! when is it coming? just had a text telling me my plan is changing and my old I phone no longer has the extended warranty, but no date for when me new one will come! can you help??
Hello,I have been trying to get hold of someone for a few weeks. I don't have time to sit on the phone for HOURS! I need to return my old phone but haven't received your pack. I was told I had to return within 14 days, which has now been three weeks....
