Hello @Sarahcat73 ,
Welcome to the community,
No need to start another thread, just continue in the one you have first written.
This is not customer service, you will have to ring them, there is no account access here.
You will get notification the evening before delivery from DPD and another on the day of delivery with a one hour window.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
