If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered the iPhone 14 pro max on 30th September, was due within 14 days, had no other confirmation except 1 email and no text and the email did not include an order number to be able to track it. Is anyone able to shed some light on this situation...
Does anyone have an idea when the 128GB pro max will be dispatched?
Hello, I upgraded my phone on Saturday the 8th of October and I haven’t received any updates about my phone and was wondering it when I would receive this.
It’s been 2 weeks since I upgraded my phone and I am yet to receive the returns pack - though I have received reminders to send the phone and a warning that I will be charged if I don’t!I have tried to call lots of times! I’m concerned that I’ll be c...
Hello I was just wondering I upgraded my phone yesterday evening along with a iPad the iPad turned up today but no phone no tracking number or anything
I have been waiting for my new sim to arrive for 2 weeks now. I have received no update(email/sms) as where it is or what is happening.... I am a new customer, my old monthly contract has run out and I am on pay as you go until EE deliver my new sim
Does anyone know how much it is to return an phone though Royal Mail
Hey I ordered the new iPhone ( order is being processed) I received email saying to call. Not sure if this is scam as when I try to call I’m not getting through to anyone.
Not sure if anyone can help from EE trying to get DPD tracking for an order that’s been dispatched , I have added numerous details to DPD app but still doesn’t show anything ? Any help would be much appreciated
I’m a new customer. My old iPhone 6 won’t charge now, so I decided to join ee. I ordered 14pro max (like the rest of the world it appears) they said no I couldn’t have it. I then got a call from ee saying I could have the iPhone13 and build up my poi...
