If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi my phone broke on wednesdy, I ordered a new one thursday. No tracking available. contacted ee and reordered over the phone. Promised delivery saturday. Still no contact from DPD or any tracking number. Called again saturday. Advisor confirmed DPD ...
HelloI'm a new customer and I placed an order for the iPhone 13 Pro 512GB in Alpine Green on 27/04/22. The website shows "In stock, Usually despatched within 1 day or to your local EE store" But I haven't received the phone or sim card. just wonderin...
Hi im a new customer and i ordered a new iPhone SE 2022 5G 64GB Midnight, but i havent received it yet, was just wondering what the status is as when i track it, nothing comes up
Hi,I upgraded to the iPhone 13 pro max in alpine green over the phone on Wednesday (June 1st) morning. I was told by the person on the phone that I had to have it delivered on Saturday (today, June 4th) and even paid extra for this. I didn’t mind if ...
Ordered new phone 2nd June. Say on tracker your instock item, awaiting confirmation of delivery date, But as of yet 4th June no text or change on tracker info. Is this usual
Hi On Wednesday I ordered the new Samsung 22 ultra and I think I've been accepted. The email I got back says please call us to discuss but there's no number. When I go to the tracking order it says order confirmed, waiting for delivery. How long does...
Placed an order for Beats Fit Pro, had a confirmation email but no tracking information or anything since 1/6/22. Could anyone let me know when this order is likely to be processed?
Upgraded my daughters phone, Money taken but no confirmation email, not in my junk folders either
Hello I have finally upgraded to a new phone as my falling to bits phone charging port no longer works ! The iPhone I’ve ordered says back order is there any chance my online order could be cancelled and pick up one in store instead ? thanks for you...
I ordered a new SIM card with new number last Saturday. I've got an email written that dispatched on Sunday, but it still not deliver. I know it's bank holiday on Thursday and Friday. May I know can I pop to any EE store to get my SIM card in case it...
