If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered my upgrade on the 10th of July, had the order confirmation but no delivery date. I’ve put in a complaint and all I was told a that it is on back order and that they expect the phone to be sent within 28 days. I have been with ee since it be...
my order was supposed to arrive today with DPD but it didn't arrive, I chatted with someone from them and their answer was that they didn't have the complete address, can you help me with this and maybe manage to tell them to do the delivery tomorrow...
I’ve just had my brand new iPhone 13 pro max delivered by DPD and I can pull the lid of with the packaging still sealed. Shouldn’t the box be sealed? The phone can easily drop out the box as the lid is not sealed/secure. ive not opened the packing as...
I ordered an upgrade a week ago, dpd text me to say it was on its way and then I received an email to say they couldn’t deliver it because I wasn’t home, with an attachment of a photo of the house opposite, I then spoke to the delivery driver Colin ...
Hi all, I've recently (01/08) ordered an online SIM upgrade (pay monthly 120gb 4g upgraded to pay monthly 160gb 5g). No new SIM to be sent out, so no waiting for the post etc. Order confirmed by email.Nothing, to date, has changed on my account - sti...
Ordered upgrade on phone no tracking information available or expected date for delivery been 5 days
I got this mail so can i get phone sim both or sim only [Mod edit: Please do not post personal information on the public board. Thanks!]
Trying to upgrade my phone and contract and all working well, can choose the mobile, colour and plan no problem but when i add it to the basket it always reverts back to a lower storage, white phone but for the same price! Guessing it's some system g...
Hi, I ordered my phone yesterday and was told it would be out for delivery today and that it was in the warehouse ready to be delivered. However I have received no dispatch email and I have taken a day off work to be able to receive the phone today....
