If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
It was suppose to be arriving today however I haven’t got no message to track it
I had a call from EE you require more info to process my order xxxxxxxxxxxx.Sorry but signal is too poor to phone,you will need to email to ,so i can reply with info you require.i need internet,as i only hve my phone with mobile data.please sort asa...
Hello. Im upgrade my contract yesterday. When i get new phone? My number is xxxxxxxxxxx [Mod edit: Please do not post personal information on the public board. Thanks!]
HiI ordered my phone in store on Monday and was sent an order number but when I type it in it says Sorry, you can't track this order type just yet.Has anyone ordered this week and received any updates?
Hi I order a new phone it should have been delivered on the 28th November it has not been delivered yet
One of the worst customer service that I have faced by far! I’ve upgraded my plan to the new iPhone 14 Pro Max on September 16th. I’ve been informed that delivery can take up to 28 days but rest assured it won’t be that long. Since then, I never rece...
Went through the process of upgrading and when it came to checkout I clicked confirm and was sent to and email verification page, did that and was then sent to the EE home page, there was no confirmation or email/text saying it went through.Can I jus...
Another year another wait… I know this is technically not EE’s Fault but why am I waiting “more than 28 days” for a handset.The same issue last year with the 13 Pro Max and the Apple Watch. I don’t understand how this issue cannot be rectified year o...
Says I need to link my account as it won't let me buy anything. I've joined the ee community but won't allow me to purchase anything instead I get sent to a page to link my account.
