If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi any advice would be appreciated, ordered the new iPhone 14 on Friday on upgrade, and got text messages on Saturday Sunday and Monday from dpd that the parcel is out for delivery, funny thing is there's no flat number on the parcel but has my name ...
Hi, I have just upgraded online and received my order confirmation but have been asked to contact yourselves to confirm some details? I have tried to call but get no signal at work, is anyone available to help? ThanksKatie
I was wondering if anyone could advise. My old google pixel died, so I went on EE to see what my options were, and found I was ready for a free upgrade. I ordered a new Pixel, received a confirmation email, and hat was all that has happened, I cant t...
Hi order the white iPhone 14 pro max on the 17th November 2022. Is there any update on how long this will take to deliver. I wasn’t aware or informed by the EE representative that these where on pre order so I am not happy about that.
I placed an order on 22nd November for iPhone 14 Pro max was told 14 days for dispatch!! Raised a chat on 13th Dec as item still hadn't arrived and no up date to be told delivery on 20th Dec .. still nothing can some one please help as this is a Chri...
Hi - I upgraded my device on contract (previously had Galaxy Watch 3) on Monday 19th December to Galaxy Watch 5 Pro. Had order confirmation on email immediately with a note to say that it would normally be despatched within one working day. I haven'...
Order number: xxxxxxxxxxxx Order date: 3 Dec 2022, no information order Status
I tried to purchase a cell phone account per month..they charged £30, but it said that the purchase was not possible..but the money was deducted..I would like to know how I can get my money back.
I'm on my 14th day cooling off period and I have filled in the online returns form to send the phone back. Will this be OK or does the phone have to be physically returned back to ee within 14 days?
