Order and delivery

juno7171 · ‎08-07-2023

I had orders this phone 5th of July and now it is 8th it should have been next day delivery I have check the order tracking and i tells to wait and check my email and sms for updates but I got nothing also it is telling me to call to discuss some stuff but I can’t call so what do I do?

Northerner · ‎08-07-2023

Hi @juno7171

It looks like EE need to clarify so information you have supplied.

Your order will not be processed until you have called as EE have requested.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎08-07-2023

Hi @juno7171

It looks like EE need to clarify so information you have supplied.

Your order will not be processed until you have called as EE have requested.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.