return

[jasminvdb]

Hi there, I've not received a pack to return my old phone

[James_B]

Hi @jasminvdb,

Welcome to the EE Community. 🙂

When did you receive your new phone?

James

[Tp222]

I upgraded my phone almost 2 weeks ago. I requested to return it ee said that have sent the return slip to me but still have not received this.

[Katie_B]

Good morning @Tp222. 

If you have still not received this please get back in touch with our customer care team so they can chase this for you. 

Katie