If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Placed order for an additional line on 04.05.23, got an email to confirm the order, however the number to keep me updated is actually my WiFi box, so won't be able to recieve updates, so checked on "track my order" nothing available to show. Also not...
I placed an upgrade order on 27th April 2023 and told that it would be dispatched within 24 hours and I would receive a text with a code to give the DPD driver.I have not received anything and the order status says "Sorry, we can't show your order de...
I ordered two tech add ons the same this morning within 5 minutes of each other. The second item I ordered has been confirmed and added to my plan add ons. Why hasn't the first item that was ordered first been confirmed? Has ordering two of the same ...
Please I returned the phone but you have not returned my money
Hi there, I upgraded my phone last Monday, expected delivery the next working day. Despite no confirmation of shipping after contacting EE it had been shipped but was stuck at my local DPD depot, after multiple calls (and hours on the phone) between ...
Hello. I'm new to EE. I made the contract online last Friday. And I still haven't received any message when my package is delivered.
Hi I ordered a phone on Monday the 1st and got an email to say the order is being processed with an order number. And I still haven’t heard anything else? it did say order before midnight for next day delivery but haven’t heard anything yet? any advi...
When I can receive my order
Hi, I placed an order for an additional sim card on my account and had confirmation that it was on its way over a week ago but it has still not arrived? How do I track this order to make sure it is still on its way? Thanks
