If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,I ordered an eSim on a sim only plan and today received a sim pack, I’ve not had anything with a qr code, email or post, and I can’t find it anywhere in my account. Is this normal or has someone made a mistake somewhere?Stu
I asked for the address to be changed on the phone prior to an upgrade.this hasn’t happened, since having my upgrade where my old phone is supposed to be sent in, I haven’t received anything to do so.I can only assume after logging in that as the wro...
We’re is my new phone iv mussed delivery and lost my phone I had my sim in so can’t re arrange
I ordered a galaxy pro go and I've never received it??I've asked now 3 times via email...wtc
I ordered a Nintendo Switch from a promotional text I was sent. Ordered on Friday 26/05 and received a confirmation email , order number xxxxxxxxxxx. From original message stated would be 2-3 days, which I appreciate that there has been a Bank Holid...
Guys I wonder if anyone can help. Ordered iPhone 14 Pro Max and have the transcript of the chat to confirm. Today got home excited to open my new iPhone, opened it and it’s only the pro not the pro max 郎, how c Reay will it be to get this sorted?
Hi. Important info here: Order date: 29 May 2023 / iPhone 11 128GB Black / Minute One Premium Bundle for iPhone 11 .Placed order, received confirmation email with order number - no follow up email, no text, no phone calls, nothing from DPD or EE as o...
On the 28th of May I ordered an upgrade for my data WiFi as I am due for an upgrade at the end of my contract, I selected the Smart 5G hub on the unlimited plan and paid £60 upfront. I received the confirmation email but when I enter the order number...
Just looking to find out how I can start up a Ee contact without actually being with them previously. Thank you
