If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have been with EE for four months yet when I try to order something I am told nothing can be ordered to my account at this time.I rang customer services and was told there is no problem and I can order but I cannot.I have complained yet again and s...
Hi all,Don't know how normal or common this is but I ordered an early upgrade on the Apple Watch Ultra on 27th September and have heard literally nothing since. I paid around £560 in advance which comprised the early upgrade fee and the upfront cost ...
Hi, can anyone suggest how I can get a returns bag for a mobile phone? I have twice been told by customer services that they have arranged to have one sent out but I have now been waiting over a month for the return bag and I am being charged for the...
HiI have ordered the Nintendo switch bundle as a pay monthly add on. Went to banking app to confirm payment and when I went back to ee app it just went back to the shop homepage. The one off payment has been taken but I have had no confirmation of or...
Placed an order for iPhone 13 128gb Pink. once I placed the order I received a *Successful Order Ref Email* but when I try and track my order it says this;Sorry, we can't show your order details right now. “Don't worry, we'll keep you updated on the ...
I have recently ordered some tech add ons to my iPad account. It says that DPD will contact me with tracking info via SMS, but you can’t receive SMS on an iPad unless it’s an iMessage. Does anyone have any idea how I can get the information i need to...
Hi everyone,I ordered a sim only contract 6 days ago and I got an email confirming the order the same day but I've had no further communication from ee, I've also tried tracking the order on ee Web page and it says the order can't be tracked right ev...
I ordered both 3 weeks ago and would love to know how often they are getting stock in from apple as ive not really heard anything but I have paid for both and its so frustrating not to hear anything so has anyone got any ideas??
Hi,I ordered a VR for my daughters Christmas but unfortunately we no longer require this item, we had agreed to pay it over 11 months.
im wondering where it is now as dpd have not delivered it as they said they couldnt find my address so im asking for imfo on how to get it redelivered to my address
