If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a 5g data sim card package on 08/05/2023. I received a confirmation email on 08/05/2023.As of now, the sim card has not been delivered and I've received zero messages or emails from EE about the order.Attempting to use the online order tra...
Hi, I upgraded my phone via telephone yesterday and not yet received an email or phone. No text or update on when phone will be arriving?
I’ve recently made an EE account today but it’s saying that I need to verify my account by linking a phone number or broadband or signing upto the EE community (which I’ve done) but it keeps telling me to verify my account in the above ways and I’m u...
I ordered a phone to be collected in store Wednesday. I had notification to say its been dispatched, I haven't had any other information though? It says on the email 2 days
I recently upgraded my phone and plan. Ee however sent the wrong details to dpd, dpd tried delivering to the wrong address and marked it as refused so ee requested their phone back. Ee told me there is no chance of reattempting delivery as it has to ...
I have a request and I did not get updates about my request can you reply to me
Hey guys so weird one I ordered a sim online and it said we will call you within 48hrs to confirm details and then about 15 mins later I got an email from EE saying Successful order with an order number and a messege saying it’s being sent out does ...
Hej, próbuję wykupić pakiet z 25GB. Po uzupełnieniu danych karty oraz moich danych chcę przejść dalej, ale strona się odświeża i znikają moje dane... nie mogę przejść do kroku nr 3. czy mogę prosić o pomoc?KLAUDIA, POLAND
Just wanna to know EE sales Team will do the EE Bill Upgrade by asking my Postcode and birthday to get the personal information or not?And they send the email to me by confirmation@info-ee.co.ukIs that a cheat or not?
I upgraded my phone and asked for it to be delivered to my local EE shop. Unfortunately for some reason my phone (that i own & have been paying for for years and years) is still in my dads name (we thought this had been changed ages ago) so I was una...
