Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 52546 Views
  • 117 replies
  • 15 Helpful

Iphone14 pro max

hello, I have a phone order. iphone 14 pro max, black for 2 months, what's happening with the order too much

Live chat

Is live chat no longer available ? I want to discuss my upgrade 

iPhone 14 pro max

Hi Any update on the iPhone 14 pro max ? Ordered mine on the 19th October five weeks and counting now with no update, very disappointing 

Philmac by Investigator
  • 455 Views
  • 5 replies
  • 0 Helpful

Giftcard

  How do I check my giftcard balance       

Julier493 by Investigator
  • 292 Views
  • 2 replies
  • 1 Helpful

Uprgrade phone not delivered by dpd

My phone has not been delivered by dpd however when i have spoken to them they say they have lost it at the depot and to speak to ee directly. I urgently need my phone as the old one is broken and i need it for work - i cannot get through on the phon...

No tracking for delivery

I ordered a Google Pixel 6a 128gb Charcoal & the Xbox S Gaming Bundle. I’ve had no updates, other than the email confirmation. I'd expected to have heard something by now? Previously, items have come the next day and had updates very quickly. The onl...

3mma1 by Investigator
  • 292 Views
  • 2 replies
  • 0 Helpful

Order update

I ordered a phone on Saturday and I’ve not received any tracking information yet or updates about the order. I’m very worried