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Delivery

Ewanf1992
Explorer

‎29-11-2023 06:09 PM

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Dpd driver arrived with phone but have not been sent a code to verify where and how do I get a code to get my phone from delivery driver

0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎29-11-2023 06:22 PM

Hi @Ewanf1992 

DPD would have emailed you the code. Check your junk/spam folder. 

Also register on the DPD app and enter your delivery number, the code will be visible. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Ewanf1992
Explorer
In response to Northerner

‎29-11-2023 08:03 PM

Nothing in my junk don't have anything from DPD downloaded app and tried the order number from EE but no joy 

0 Helpful
Katie_B
EE Community Support Team
In response to Ewanf1992

‎30-11-2023 07:49 AM

Hi @Ewanf1992. 

I'd recommend getting in touch with our customer care team. 

Have you tried searching your order on the DPD website?

Katie

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