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Pixel 8 pro order

Don89
Explorer

‎28-11-2023 08:11 AM

I placed an order for the pixel 8 Pro on 26th Nov. When I try to use the order tracking facility on the EE website it says "Sorry, we can't show your order details right now."

Not sure if this is something to worry about, as the EE site said that typically the phone would be dispatched in 1 day?

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎28-11-2023 10:17 AM

Hi @Don89. 

Welcome to the EE Community. 

Please could you confirm what colour and memory size you went for?

Did you receive any order confirmation?

Katie

Don89
Explorer
In response to Katie_B

‎28-11-2023 10:34 AM

Hi Katie,

I went for 256GB Obsidian. Yes got the order confirmation email on 26th Nov.

0 Helpful
Katie_B
EE Community Support Team
In response to Don89

‎28-11-2023 11:13 AM - edited ‎28-11-2023 11:13 AM

Hi @Don89. 

Thanks for confirming. 

I have taken a look at this phone and it is in stock. 

I would recommend giving us a call so our customer care team can ensure your order is being processed. 

Katie