If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I ordered a SIM on Tuesday, paid for it, it's out of my bank, and no sign of it after 3 days. Also, no sign of my order in my EE account. So no evidence of purchase other than email...which shows no receipt of price paid.Not a good start. All othe...
Don’t order anything from ee ! I made an order delivery stated 2-5 days it’s been well longer then that my last day in the uk tomorrow won’t be home for 2 months so god knows what happenes to my order . You got 14 days to refund but first you need to...
Morning. I dealt with a fab guy for EE yesterday, who sorted a great deal over the phone. He gave me an account number and said to download the app. I asked if I needed anything else.I have paid the upfront cost, not had a single email so I don't ha...
Ordered my son some headphones this evening and somehow selected our correct street and summer but in a different city? Can this be corrected before they get delivered?
I ordered the xbox series x bundle with £140 ee game card yesterday morning, but I haven't received the confirmation email.I paid £10 up front.I also did a separate order for a switch, which the £20 upfront payment is showing on my account, and I als...
Upgraded my £5 rolling pack to a £10 months sim. £10 for unlimited data, texts and calls. paid £10 on the 13th, still hadn’t received the sun as of today 25.06.24. Called 150, spoke to someone and they said they could just upgrade my current sim to t...
Hi, I placed an order this morning for the iPhone 15 pro max I have received an email saying successful EE order ref and that it’s being processed, does this mean I have definitely got the contract?
Hello, Today I went in to collect my parcel which was the AirPods, I have been customer in this company for years now. I had my passport but the difference was that due to my status mine is travel document, I never had issue with it before. I do not ...
Hello all, Wondering if someone can assist, I was looking at the online shop in the gaming console sections and noticed I can add the monthly payments to my bill which is a good idea, when logging in and clicking the relevant product, all it states i...
