If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Placed an order on Sunday night for a sim only deal using a family members BT staff discount code, not had any emails apart from stand successful ee order with a ref number. Anyone advice how long it takes?
Hi there, I was having a little confusion earlier while attempting to upgrade.I have a contract with 2 lines that has been complete for a little while, both lines are able to be upgraded.Normally I would just pop into an EE Store, but I decided to se...
Hello, I have recently upgraded my sim only contract to a iPhone contract. I’ve chosen in-store pick up. I know that if store pickup is selected I have to provide a passport or driving license.My question is I have a right to live/work in the UK 3 mo...
I have a google pixel phone and have used Giff gaff and O2 sims before. I recently wanted to move to EE. so I bought a contract SIM last week using my BT account. I received the SIM by post last week. I tried adding SIM to my phone and there was no ...
I want to upgrade and do a trade in but cannot as it comes up I have a multiple line discount and trade in is not valid! I only have one line with my device!
Hi,I ordered a TV on add to plan Saturday 18th and received a text to say the item was dispatched by parcel force two day delivery and I would receive a text on the day with a delivery slot. I am still yet to receive any details and when tracking the...
So I paid a deposit for a phone, it went through but they said they needed too phone me too discuss further, I’m not very good with being on the phone, what do they call for?
Ordered my new Samsung S23 yesterday and was told delivery would be today 21st March 23.Was told I would receive a tracking message from DPD but had nothing.Tried tracking with EE order number but just get error messages.
I upgraded yesterday and my new phone will be delivered to storeI have agreed to trade in my new handsetDoes anyone know whether the trade in bag comes with the new handset or is it sent separately?
