If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an upgrade to the Samsong S23 over a week ago and apart from the email and text confirmation I have had no further information as to the delivery of my phone but EE have started to bill me for the New Phone and contract can someone let me k...
Hello,i've order last friday a phone thru your site and I didn't recive any message or email about delivery. I have the email for the confirmation,also you took my money but the next day I receive the money back,so I don't know what happend? The orde...
hi I upgraded to new phone was expecting to get it in 1 day but its now 5th day and there is no text or email updates with the whereabouts. device is- Samsung Galaxy S23 Ultra 256GB Green.
can i buy airpods but i dont have any device with EE
I brought my broadband through EE which happens to be with BT, and was told at a later date I could add the PS5 bundle, however as I do not have an EE account number I’m unable to do this online and I’m struggling to find the right number to call to ...
I haven't been an EE customer for sometime and tried to sign up to a new SIM only deal but my account is locked. Tried using the chat system to get someone to unlock but couldn't get through to anyone as I'm not an existing customer.
I upgraded my iPhone to iPhone 14 because of unlimited data through phone sales. They forgot to courier me the SIM card and the screen protector. I went to Wimbledon store and Patrick was sweet enough to sort the SIM But the head office billing was d...
I cant get through to anyone over the phone - I need to know when my order is being delivered as when I ordered it it didnt say a date, I have had a confirmation email however nothing from DPD and it was my understanding that DPD deliver in 24hours; ...
Yesterday I took a plan with a phone and I made the payment of the premium but I don't get anything from when it comes and I already wrote to the customer service and they tell me that I don't get reflected nada
Hi ordered an upgrade on Thursday for a yellow Iphone 14 and paid for the phone. I received an order confirmation but nothing else since. it says usually dispatched within 24 hours but when I try to track the order on my EE it cant find the order. I'...
