If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I Hope Someone can Understand me Because the customer support didn't understand me, I created a new account on EE and i applied for iphone 15 pro, my application was accepted and my payment process completed. BUT due to some wrong address i didn't re...
Hello. I bought - as an account upgrade - a new portable 4G mobile wi-fi device as my previous one was approx 7 years old. Delivery was due to be by DPD today and I have stayed off work to be in for it. But DPD refused to hand the device over to me a...
2 days ago I ordered an I hone 13 but didn’t receive any confirmation
Is it possible to find out when you are expecting stock for the Quest 3 512gb version? I placed my order yesterday.
I need to speak to an adviser about changing delivery location to home address or canceling, but i cant get though. Just says "The office is currently closed" and then says there open till 10pm? its 4? The ee stores are even open, and there is no inf...
Hi there!Just placed an order for a pay monthly phone with EE, got to payment screen the upfront cost has been taken from my bank but then I got a thanks for your order screen and it said 'please call us to discuss we need to confirm a few details', ...
I have just bought a new phone with EE as I am switching from my old network, I've not received a confirmation email yet and as I clicked pay I saw I chose the wrong colour for the phone. Would there be any way to change it or cancel the order? Than...
I ordered the Samsung A14 on Monday the 18th, the website said the phone was in stock and is usually dispatched within one day. I received a conformation email saying I would get a text message once it had been dispatched but 4 days later I've still...
Well ordered a laptop on my plan, got the confirmation DPD had it and would deliver it, first day of delivering I was in and by time got to the door they had driven off, so second day been waiting in and tracking didnt update till the afternoon and s...
I recently bought a Quest 2 & was wondering if it was possible to pay extra to get it paid off quicker?
