If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hiya my name is Louise & I have ordered a new phone but with the bank holiday weekend coming up EE said DPD can’t deliver it the next day is there any chance instead of waiting I could put it up from one of your EE stores as it hasn’t even been dispa...
Hi am just wondering if my order has gone through please
I've charged 20 pounds for my number. And I need active a data plan. How can I do it?
I'm returning 2 items to EE - A phone and a watch.I've received 2 bags in the post today that were sent individually, but I'm unsure as to what bag is for which item. There is no letter in either of the envelopes to indicate which one is which.The re...
Hiive ordered a iphone 13 in pink 125Gb monthly payment i’ve payed £30 upfront and i haven’t received a time it would arrive, could you please tell me why
Hii have ordered a surface pro 9 but haven’t received it and order was on 10/05/2023 and now its not even available any information about it
I've ordered 3 new handsets this week - the order tracking page does not work - you input the order reference and the associated mobile number (all of them are monthly upgrades) and an error message is shown.This is poor service - I just want to know...
Hi, I placed an order for a 5g hub to be delivered to the Worthing store on Monday, had a confirmation email and confirmation of direct debit email, but nothing since, no tracking number or anything. Is it a case of just waiting patiently?
Hi. I recently received my new phone, which I ordered through the EE app. However I don't have a reference number. I've checked the email acknowledgement and it wasn't on there either. How can I get this reference number?
Wanting to upgrade phone with the upgrade anytime but also get new sim but it doesn’t give you the option or anything
