If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Can someone please please help me. I ordered an upgrade on Saturday 16th September and it said my phone would be sent out in 24 hours. I have an email receipt.I cannot track the order and I have been onto Customer services on hold for 1 hr 20 mins....
Processed my phone upgrade on 14th September 2023. EE site told me the phone was in stock and would be delivered in 24hrs. Now 17th September, no sign of a phone, no message from EE. My order number when entered into the oder tracking brings up a ...
Hi, I have placed and order but have had no confirmation. Can I get some assistance or an update on what is going on?
I’m having no luck ordering an iPhone 15 Pro Max in store. For the second day, EE’s systems are down. Pathetic!
I have subscribed with you, but so far I have not been told anything about my order. My order number is ************. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I bought a montly pre-order iPhone and sim yesterday and made my payment. I did not receive any information. When will the product arrive, a number where I can track it, etc. I'm not even sure whether the product will arrive or not. I cannot reach cu...
Hi, I made an order for an iPhone 15 pro max, I was told to call the number to confirm some details for my order to be processed. I tried calling them 3 times and all three times calls were over 2 hours yet no response. How do you expect people to ca...
i buy iphone 15pro max and paid 300£ upfront but now they send me a massage to call costumer care but after 5 long hours of call still no one is picking call and available for talk. what to do with it
I dont have any sim to contact you guys at the moment iss just online chat i can do.
Hi, My contract runs out on the 1st of October, a few weeks ago the app said I could upgrade early so I opted for a sim only deal. This was on the 6th of September & I had a confirmation email the same day. However the app is still showing my old p...
