If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered a new phone last Thursday, had email confirmation, but still no sign of delivery
I have Order my phone today money been taken to my acct but no email no confirmation email at all
I lost my phone and went to the EE store in Tooting Broadway as I was desperate and needed a phone for work. The staff were very helpful and I left the store with a new phone and contract. Later the same day my phone was handed into lost property at ...
I visited an EE store yesterday with the intention of leaving with a new phone to replace my Saddroid special which has decided it doesn't want to play phones any more. No problem getting to chat with an advisor who was helpful if a little dry. Probl...
Hey all! Upgraded to the Fold 6 today and by my surprise there was also the S Pen Case in the packaging. I wasn't told I'll be getting a free case when I upgraded though and there's nothing on EE website about it. Did anyone else get one too? Great t...
I pre ordered my iPhone 16 pro max on 25th September is there a uodate on when it will be in to despatch
Placed an order yesterday morning (17th July) to upgrade my phone to the Samsung Galaxy Z Flip6 256MB Mint.Said it will be here tomorrow, I've had a confirmation email just after I placed the order with an XKO order number but this number isn't allow...
How can I return an item?
I've pre-ordered the iPhone 16 plus on Friday 13th and got the an email to say the order is confirmed on Monday 16th, I've been checking the track my order all week and its still the same on the Expected delivery date: Awaiting confirmation and will ...
