If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I placed an order on Friday 12th April for an iPhone 15, 128GB in the colour Blue. I still have yet to receive a confirmation email, but the £30 deposit was taken straight away and has not been returned.I called EE on Monday 15th to ask what’s ha...
I tried to see if i was able to order a pay monthly phone and i went through everything and it’s taken the upfront payment but no email confirmation or anything to say that i have actually got the phone?
Hi was wondering if anyone can help, I applied for a contract as a new customer and have had the £30 upfront taken from my bank but never received an order confirmation or anything at all?
Hello, I ordered my new upgrade, my account has been closed on the same day for some odd reason but my order has been dispatched, I can't receive code for dpd driver for my parcel so what shall I do?
I recently upgraded my phone early and paid the £200 upgrade fee, I have received the new phone I upgraded to, I’ve had it for maybe over 2 weeks now, but I never received the envelope to return other phone, not with the new phone or separately. Just...
Where is my order
Hi, I’m new to ee and ordered a pay monthly iPhone 15 pro natrual titanium 128gb was told to expect dispatch within 24 hours been three days, who can I contact to check everything went ok?
I ordered a phone on the website, but I received a refusal and 30 pounds were charged from my card. How do i get my refund?
