If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi yesterday I had ordered an iPhone 14 off yourselves for around £50 a month. Is there any chance you could tell me how much the iPhone 13 Pro is please
I am expecting delivery of a phone but EE say that DPD will text me.My current phone is broken so I cannot receive the text. How will I find out where my parcel is?
I ordered a 5g data sim card package on 08/05/2023. I received a confirmation email on 08/05/2023.As of now, the sim card has not been delivered and I've received zero messages or emails from EE about the order.Attempting to use the online order tra...
Hi, I upgraded my phone via telephone yesterday and not yet received an email or phone. No text or update on when phone will be arriving?
I’ve recently made an EE account today but it’s saying that I need to verify my account by linking a phone number or broadband or signing upto the EE community (which I’ve done) but it keeps telling me to verify my account in the above ways and I’m u...
I ordered a phone to be collected in store Wednesday. I had notification to say its been dispatched, I haven't had any other information though? It says on the email 2 days
I recently upgraded my phone and plan. Ee however sent the wrong details to dpd, dpd tried delivering to the wrong address and marked it as refused so ee requested their phone back. Ee told me there is no chance of reattempting delivery as it has to ...
I have a request and I did not get updates about my request can you reply to me
Hey guys so weird one I ordered a sim online and it said we will call you within 48hrs to confirm details and then about 15 mins later I got an email from EE saying Successful order with an order number and a messege saying it’s being sent out does ...
