If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
A few months ago I paid £130 upfront cost to upgrade early. (16-09-24).I was on the phone to an EE advisor who requested a refund for me as I didn't want to go through with the purchase. I am still waiting for this refund. Is there any way of chasing...
I’ve just made an order, paid an upfront fee, went through the credit check and confirmed but I haven’t received any confirmation at all. I’ve checked my junk mail also. Payment has left my account. Any ideas on what to do?. Thanks
I placed an order on 30th December expecting delivery by 2nd January with EE’s “1-day delay standard.” Now it’s 3rd January, and I still haven’t received it.I emailed EE yesterday about the tracking not working but got no response. Today, I see that ...
How can I contact someone to see whether the sim has been posted out. I have waited 5 days and am porting my number. There are no options to track this when I phone customer services and I need the number asap
I've placed an order this morning the deposit was taken and Ive not received any confirmation email yet. It went on a blank screen and nothing else come up.I'm unable to call so I'm slightly worried now
I ordered a new phone yesterday, i then received a text advising me a new document had been added for my new phone, i couldn't locate this but does this mean my phone has been dispatched as ive had no communication to advise its been declined or not....
Hi £30 got taken from my account yesterday upfront but my order was cancelled but I still haven’t received the £30 back into my bank account
Hello I want to find out about my recent order
If you are waiting for a phone being delivered check your parcel immeadiately.Today I had a new Iphone 15 Pro Max delivered this afternoon by DPD and upon opening the box and powering it up I have discovered it is a counterfeit chinese phone running ...
I ordered a new handset on 28th Dec which has not arrived yet. I can see my documents etc but when will my order be despatched or where is it? [mod edit: please do not post personal information such on the public board. Thanks!]
