24-09-2025 10:27 AM
Solved! See the answer below or view the solution in context.
24-09-2025 11:58 AM
Hi @Akitex-Jnr
Great to hear you have placed a confirmed order for an iPhone.
The order will currently be at an 'Open Sales' state which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible.
If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.
Ali
24-09-2025 10:37 AM
Same thing happens to me
24-09-2025 11:58 AM
Hi @Akitex-Jnr
Great to hear you have placed a confirmed order for an iPhone.
The order will currently be at an 'Open Sales' state which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible.
If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.
Ali