If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered an iPhone 16 paid the upfront money on Thursday is now Sunday and heard nothing and when try to track just says tracking timed out even though I’ve put the info in right.
I placed an order for a sim card yesterday on the website. This morning, I received the following message apparently from EE, regarding my order. I followed the link and was connected with a guide who told me I needed to pay a £250 deposit, which he...
Placed an order for a fitbit sense 2 (£150 in the sale) on 3rd Jan which showed as in stock, I selected standard delivery 1-3days. EE sent an invoice & marked the order as completed & despatched 7th Jan. No tracking info sent, no idea which company u...
Hi,I have just placed an order for a new handset but was greeted by a blank screen after placing my order. Upfront payment has been taken but I have not had a confirmation email junk mail folder also checked with no emails.
I was declined for a moth phone and sim but payed a £30 upfront cost but has haven’t received my upfront cost back
I upgraded both me and my daughter from SIM only to Phone and SIM and received two emails with two order numbers, one of which is being delivered today however I have not received any further correspondence regarding the second upgrade other than the...
ordered a phone and called custromer services and don't know! checked dpd and chatted on line and it states returned to warehouse. I have looked online and it statesin the dpd warehouse>
EE have sent me a FAKE phone and customer care is absolutely terrible all I am getting told is nothing they can do.
I ordered an iPhone 16 through an upgrade on the 7th of this month, according to the EE tracking it has been dispatched for over a week and yet I have heard nothing from any delivery company about it and all the ee tracking reads is that its been dis...
I ordered a device to be delivered to a store but I’ve had confirmation from DPD that it will be delivered to my home address I won’t home and there is no availability to have it re delivered on a weekend
