If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi IHave received a call yesterday and got approved for 2 new phones which are supposed to come today but have not received any email confirmation or anything and I have paid 50 upfront is this legit?
I’ve just placed an order and paid 30 pound upfront and I haven’t received an email to see what’s actually happening if I’m getting it or not and I can’t phone due to my disability
Good morning,Please I need some help. My partner contacted EE customer care on Sunday to get two iPhones on a pay monthly contract. He was approved and then on Monday he got a text telling him “the connection had been cancelled” he called the custome...
I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do...
Hi, I upgraded my mobile phone and the new one will be delivered tomorrow. If id needs to be shown will they accept my sons driving license as he has the same last name as me and lives at the same address? It’s just that I don’t have any photo id.
Ordered an iPhone 14 Pro Max 1Tb space grey on 02/01/2023. Email says “dispatch expected within 24 hours” yet I’ve heard nothing for the last 2 days. Any idea what’s going on and how long it’ll take?
I wanted to buy a mobile from your ee a few days ago, and you gave it but I didn't accept it because my younger sister gifted me a mobile. Now my mobile is broken..can i get mobile again from you in installments.
Just ordered a new phone, ee took the upfront payment, the phone isn’t in my basket and I haven’t received and email saying it’s been processed, the page after paying didn’t load properly could this be the issue?
Hello, I made an order (***********) and I'm still waiting for the item, I was wondering if I could get an ETA. Other than the first email saying I've made the order, I haven't heard anything since. Cheers James
