If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order for a contract upgrade on Sunday, signed the contract and everything went through just fine, receiving an order confirmation shortly after. Come Tuesday I received a text message saying the order was cancelled as I’m not eligible fo...
If I received confirmation of my order and then received email with did mandate does this mean I’ve been accepted for the phone? Or is there chance it could still cancel ? Thanks
I ordered an additional phone and sim card on 22/8/24. I received the phone a couple of days later. Its now the 20/9/24 and still waiting for the new sim card to arrive. I called every few days and told there is a technical problem in issuing sim car...
When does tracking become availble for the pre-order of iPhone 16 Pro Max ?As i have ordered this and was told to allow up for 14 working days?
The tracking doesn’t show any information just got a mail of the reference number unable to get any more information just shows: Sorry, we can't show your order details right now. Don't worry, we'll keep you updated on the progress of your order by t...
So that year again, EE get to screw us over hours spent on phone calls resolving issues being sent round in circles, never had such bad customer support. The woman on the phone told me to contact likewise who deal with the trade ins I get through to ...
Just wanted to share my experience with EE trade in team and their partner Likewize,I've been a customer with EE for 5+ years, and truly disappointed with their service. I upgraded my device and chose to trade in my old device, Samsung S20 FE, sent v...
I ordered the Samsung Z Fold 6 (Navy—256GB) on 10 Jul 24. The order was expected to be delivered today (19 Jul 24). I have yet to receive any indication that it will or when it likely will be. When ordering, it was mentioned that it would arrive on l...
Ordered a new phone 2 days ago, received an initial email to say the order had been received but nothing since.
