If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...
I placed an order for a ‘good as new phone’ a couple of days ago, have had an acknowledgment but nothing since.i actually placed an order for this same phone a few weeks ago and immediately got a text message to say there was a problem and to contact...
I’m getting emails asking to return my kit, 6 weeks now and they are getting nearer to charging me a fee. I have returned it and have proof of postage. Ideas on how to sort this - online preferably.
Hello I ordered the apple iPad Air M3 13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...
I cancelled my upgrade I’ve not received my refund
Where is my order [Mod Edit: Please don't post personal information on public forum]
I had no confirmation for my order placed for an EE SIM card with an existing mobile no. I need my order reference no. my mobile no. ************ please confirm my order via email [Mod edit: Please do not share personal details as your posts are vis...
Hi everyone, my tracking has been on this page for a couple days now. With that progress being on dispatched, but blank next to dispatch date. Also no word from DPD. Is this normal?Thanks
Hi I placed an order with EE for a mobile phone ive been given an order number beginning with xko but the email header says please call to discuss what does this mean? Ive paid the £30 upfront and was wondering if anyone else has had this thanks
