If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Tried to order the Xbox bundle all day on Game Day with no hope as it just says "something went wrong...try again later" . My partner logged in hours after me and managed to get his. I've tried other products as a test but I cant add any to my cart...
How do I get proof of purchase for a device that I ordered form EE in May 2021? I need to this to prove date and serial number of the device so that Apple will repair a known fault on my phone as part of the iPhone 12 Service Program
I went through the app and chose my upgrade, I had an order confirmation email but nothing further. I can’t track my order as it says it’s unable to do so.. has anyone else experienced this?
Hi, when will the Pixel 9 Pro be delivered by those that have preordered? The staff member said that the release date was today (09/09/24) and it might be delivered either on the release day or the day after, is this still the case? Thanks!
Took a contract out over the phone for a Samsung handset but would like to cancel as I can't make the leap from iPhone 15 pro max to android. I have followed the returns process of texting RETURN to 150 but after entering IMEI number and confirming o...
I ordered a phone online and paid 30 pounds, it was written that I needed to call the specified number, I called, waited exactly 20 minutes and was not connected to the manager, what should I do, there is an order number
I was expecting this on the 4th. I got a mail saying my order is on track and wait for the DPD delivery update. NOTHING!!!!!!!!!!!this is not good enough!!!°°°
I have waited more than 5 working days for my sim! Where is it? Unable to track order as the order number does not work in tracking Tracking number is [Mod edit: Please do not post order numbers on the public board. Thanks!]
Hiya. I registered to EE and bought an unlimited sim only plan. Trying to contact customer service but the only options they have got is for mobile phones or broadbands/tv/laptop. Tried to choose 1 and ask me for a number that I want to discuss about...
I ordered a 24 month sim contract on 1st Sept and did PAC number to cha ge from current supplier. I now have no service as EE have not yet set this up despite me spending 3 evenings speaking to different advisors who co firmed it was all now set up. ...
