If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I’ve placed an order for a SIM-only contract and it says EE will call to confirm in 48 hours. However, I don’t have signal at my house, hence why I am switching from o2 to EE, so I won’t receive the call. Can we confirm the order via email or cha...
I want to order a product when I click on mobile phone option or monthly pay option it take me to the login page again and again and I already login
Hi Guys I Ordered a gadget few days before and an amount has been debited from my account.And I got the confirmation mail.But there is no delivery date and no updates after that. How long does it usually take for me to receive products from EE store?...
Im a new customer withh EE and I brought the new nothing 3 phone it was meant to arrive on the 21st July and it still hasn't arrived I called up the team and they said they would send another email but it hasn't come through i was wondering if anyon...
Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks
About 5 days ago I began an Add on bundle for my mobile which was a meta quest headset bundle. Which was an extra £31 a month on top of my phone bill.However I decided to return the bundle via DPD 2 days ago and was sent a confirmation message saying...
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
I placed an order,£30 upfront fee was taken from my account but I can’t see the order or order information
Why does it take 5 days to get hold of anyone here?!?!No reply to emails....sit on hold on a call all day and nobody answering!What a **bleep** show, thought you would want the business
