If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an iPhone 16 Pro Max (black titanium 256gb) as an annual upgrade pre order online. The order confirmation email was received at 14:36 on the 13/09/24 and I tried to call to confirm but after 86 minutes waiting to get through (whilst on holi...
Is any one facing the issue.The track keep saying the same thing for past 3 days will i be able to get my device .i try call them but unable to give the information from the ee side then what is the use of preordering.?Sorry, we can't show your orde...
I'm so disappointed. I ordered the upgrade of pixel 9 pro XL 256gb in hazel on 27 august. When speaking to advisor said in stock and should be dispatched within 24 hours. Still it hasn't even been dispatched. Why say to the customer it's in stock and...
I’ve recently upgraded to the new iphone 16 pro max over the phone, agreed on the monthly price over the phone which was calculated with a discount including my trade in.I’ve received my new phone already but still don’t have the trade in kit and my ...
I have ordered a new phone what do I need to do now
I just made an order for iPhone 16 pro max. I have done the credit check and signed the contract but it’s now saying I have to call we tomorrow morning which I don’t understand and also the upfront fee has been taken as well
Extremely disappointed! I ordered the iPhone 16 pro max on the 14th and was told that I’d get my delivery options on the 19th. When I didn’t get any email or message I called EE. The lady told me that there was “something” wrong with my order but she...
Hello, I Pre-Ordered the new Apple Watch and was wounding if anyone has heard anything? Tracking isn't showing anything and ive had no communication's... With the release date today I was hoping for a new shiny watch getting delivered....
Hi, is there a reason EE use flimsy postage bags to package deliveries? I’ve received add-to-plan accessories, iPhones, and iPads, and they’ve always arrived scuffed or dented because they’ve been put in thin postage bags, which offers no protection,...
