If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, Today I went in to collect my parcel which was the AirPods, I have been customer in this company for years now. I had my passport but the difference was that due to my status mine is travel document, I never had issue with it before. I do not ...
Hello all, Wondering if someone can assist, I was looking at the online shop in the gaming console sections and noticed I can add the monthly payments to my bill which is a good idea, when logging in and clicking the relevant product, all it states i...
Hi,yesterday i orderd s24 ultra grey color but i want in black.how can i change that now while my order is on way to delivery with dpd
Just need a bit of advice can I take a return into an an EE shop and also how do you put in a complaint about the service because my service was absolutely shocking? I put in an order for a phone and instead of sending me the phone they sent me out t...
Trying to add a Xbox series to my monthly mobile plan (£42 a month) won’t allow it but I can purchase one or apply for EE finance. Anyone know why?
I ordered a new phone 14/06/24 and have had an email confirming this. However, I am unable to get any details about tracking delivery. When should I expect my phone to be delivered and when I check on ee using order number then shows your order is di...
Hi, I ordered my S24 ultra a week ago, still not got it yet, orders confirmed on tracking and that's all is been on since, I've got the pack to return my phone, which I have to do by the 16th. I don't want to be without a phone, and when I call ...
New phone wasn’t delivered after changing the day to be delivered keeps saying being sent back to EE . Been trying to get in touch to talk to some 1 but rapid ee thingy keeps not working and I can’t get thru by any other means . Need sorting I’m not...
Hi there I have phone ee and they said my refund is coming my way but it has now been over 4 days now and why haven't I yet revived my 30 pound upfront cost payment ? I would like it back please
HiMy phone has given up so looking to order a new one tonight with an eSim. The only issue is I must have it by Monday latest as I go away Tuesday morning early hours.Does anyone know if I am better selecting DPD home delivery, or collection in store...
