If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
i made a order for a new contract and paid the upfront cost but have had no confirmation email or any sms
I ordered a sim card Saturday and it says it be delivered 21 to 2 working days and now we are on Wednesday and still hasn't arrived and I can't get through to speak to anyone
I ordered a Pay as You Go SIM on Saturday, but I still haven't received it and I can't track the order.
Hi, I upgraded my phone to this new google pixel unaware how new it actually was. When I did it last week she never mentioned how long it would take so I opened a chat on the app on Friday but wasn’t connected to someone until Saturday! who then told...
I really need some help!!!! My phone was due to arrive last week and it still hasn't. I am going away tomorrow and EE are being so unhelpful as I need to cancel this contract as it has not arrived. Please could someone help- your customer service is ...
I'm currently upgrading from SIM only to a new phone and I placed the order on Sunday. I've had the confirmation email saying it will be despatched within 24 hours but I've still not heard anything at all. When I check my orders online it's not sho...
Refund my money order no .xko********[mod edit: removed personal details from the community]
I haven’t received my refund and it’s been a whole month, I’ve been out on hold for two hours???
I’m trying to add another sim only plan to my account and it’s not allowing me to do so anyone know why
I ordered an upgrade , DPD delivery came within 24 hours and I didn't have the pin number at hand the delivery driver said he would return the next day (Thursday 29th August) but he hasn't returned I have no idea where the phone is now ;-(
