If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey all, I ordered a backbone on the shop about 2 weeks ago but after confirmation of the order, I hadn't heard anything for a week. I called customer services but they told me that the item was out of stock even though it is showing as available and...
I am looking to upgrade one of my SIM only contracts and notice now that 1 Inclusive Extra is worth up to £20 per month. If I open up the pop up it shows Roam Abroad Pass is available at £25 per month.If I select All Rounder Unlimited plan as part of...
Ordered a Samsung 4 watch and still not had a order number even rang them and they see this and no confermation email so I can not chase it
I ordered an Apple Watch last Thursday and I received a confirmation email with an order number but when I try and track it, it says details aren’t available. Does it usually take this long to process an order. I’m an existing customer adding a watch...
Hi, I ordered a iPhone 14 5G 128GB Midnight yesterday at around 9:30am. I then had to call up due to issues with the order which are now resolved, including making a new account which I have no access to as I’ve not been sent anything about that eith...
I ordered a Samsung Chromebook Go 14" and have just received an 11.6" version. I paid outright for this so it is not a contract and have been going round in circles trying to contact somebody regarding a replacement Finally on here I have found an em...
I've been trying to use the website to add an additional SIM to my contract, but realised if I add anything to the basket, I can't checkout or view the basket! It just goes back to the 'Shop' page, either on the EE app or on the browser. Surely the a...
Hiya I was just wondering if you could tell me Qantas going on with my order please due to the fact my upfront payment has been taken
Hi please help!!!!!I ordered a Samsung Chromebook go WiFi today though my app. It all went though and I paid upfront through Apple and the money has been taken from my account but didn’t get any confirmation and it’s still showing in my basket in the...
