If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
hi my sim only has not arrived
Hi I ordered my Apple Watch on Tuesday it still has not been sent out. I was just wondering where thank you.
Dear EE Since placing my order to transfer my number to you, I received my SIM on Tuesday which I dutifully put in my phone, but as of today, my original number hasn't been ported across, neither does the initial £10 that I payed show up in my accoun...
I bought the iPhone 16 pro Max, on Thursday 3 -10-24 below it said that it was in stock and that it would arrive in 1 to 3 days tomorrow would be the third day, and I have not received any message apart from the purchase receipt, no reference number ...
I recently ordered a laptop from EE, but it arrived damaged. I completed the refund process, and a few days ago, I received an email from EE saying they would send a ParcelForce van to collect the laptop for the refund. However, I also received anoth...
I was expecting a delivery of a Apple Watch yesterday and just wondering where it is
I am supposed to get a replacement phone today but have neither email nor phone calls about it at the cost of £50 in the warranty of an iPhone which is not a year old and would not allow me to have it replaced under warranty help
Hi I’m currently serving in the Military and don’t go home often/if at all. Ordered the iPhone 16 pro max to be delivered to my local store close to where I’m based with work but it says I need ID to pick up the order. All my ID’s have my home addres...
I signed a contract with EE on 05/06 of a 25gb plan + IPhone 15 pro 125g titan I spent nearly one hour on the phone with the attendant everything went well and I received an email with my contract and the details necessary, I’ve been told that my pho...
