cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Past orders

Abimur
Explorer

How do I find out my complete history with EE?

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Abimur 

What do you mean complete history. 

Please read here is you're after data: https://ee.co.uk/help/security/staying-safe-online/request-my-personal-data

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Abimur 

What do you mean complete history. 

Please read here is you're after data: https://ee.co.uk/help/security/staying-safe-online/request-my-personal-data

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi I'm looking to get my full history regarding orders, phones I've had etc

Chris_B
EE Community Star
EE Community Star

@Abimur  You call customer support.  Or you keep your own records of what you’ve had.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Michael_D
EE Community Support Team

Hi @Abimur 

If it is details on orders and the phones that you've had on your account, the best option would be to give our customer service guides a call @Chris_B mentioned.

They can bring up your account and check the history on phones you've used and ordered from us. 

If you have ordered any phones from an EE store or a third party, it may not show them this, but anything ordered over the phone or online directly with EE will be visible.

Michael