Iphone 17 pro max Order tracking

[Akitex-Jnr]

I am seeking an update regarding a recent phone purchase. I placed an order yesterday and was advised that it would be shipped within 24 hours. While I received the initial order confirmation email, I have not yet received any dispatch or tracking information. For those who have encountered a similar situation, I would appreciate any advice on the best way to proceed. Have you found it effective to contact customer support directly, or is it better to wait a bit longer for the system to update? Any detailed steps or suggestions on how you resolved this issue would be extremely helpful.

[Iontoma89]

Same thing happens to me 

[Ali_A · Accepted solution]

Hi @Akitex-Jnr 

Great to hear you have placed a confirmed order for an iPhone. 

The order will currently be at an 'Open Sales' state which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible. 
If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

Ali 

[Fieldy12345]

Is there any sort of update from Apple as to when EE will get stock?

[Akitex-Jnr]

I have actually gotten the order I placed and what I noticed was that on the EE app the date of delivery didn’t show but if you download the DPD app and put in the tracking ID they will contact you and tell you when the order will be available..

I got my order and is perfectly okay and cool..have started using it..

so if you’be placed the order and still waiting jusy try to check on the dpd app and wait for it..Mine took just like a week tk arrive and I placed it in the 23rd September..

[Lizzie181123]

Which phone did you order please? I placed mine on the18th September and still have not received it.  

[Akitex-Jnr]

I ordered an iPhone 17 pro max (Blue).And I got it in just a week of order.Tho I applied for it online..