If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have a phone preordered haven’t heard anything except an xko order number that I can’t track. Had a text from EE 150 to state a device agreement is ready to view in my EE, when I log in I can’t find anything. No documents under Bills & Payments or ...
Some fraudulent put order on my EE account. I call the EE they are saying no order is showing up on their side. I don’t know what to do. I just want to cancel the order.
i was justing making sure my parcel code will sent to dpd
I originally upgraded my phone on 8th January, received one email thanking me for upgrading and then on the 9th January recieved a text from EE saying they were cancelling my upgrade as the phone was out of stock.I then upgraded again on 9th selectin...
I applied for a new iPhone 15 online passed everything then had a strange message in tracking, spoke to an advisor who put the order through manually, received the phone. Now want to use it but apparently not verified as no details coming up apart fr...
DPD tried to deliver my order yesterday, but I had no tracking email or text and according to the DPD app I have no parcels pending - they wouldn’t leave the device yesterday but I still have no pin to give them and I’m concerned that the same will h...
Today I was ready for an upgrade after being a Business subscriber for six months. However, when I clicked on ‘Add Mobile Device’ to choose a device, it displayed the following message: (Sorry, we are not supporting Not Available right now.) I tried ...
So I'm curious to find out if anyone else has experienced the same issue as my self, u upgraded my mobile contract on the EE website and got confirmation emails and direct debit emails the same day and was waiting on the new handset being delivered w...
[Mod edit: Please do not post order numbers on the public board. Thanks!]
