If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Good evening, I made an application for the iPhone 16 Pro. It was not accepted. I paid £40 when I applied but 10 days have passed and I have not received my money back.
Hi, I have tried to purchase a pay as you go sim. I have vodafone and want to change the provider to EE. I made the purchase online but didn't got any confirmation mail and my transactions' status is pending. Why is this happening?
I ordered the iPhone 16 pro max (Desert Titanium) on 8.10.24, it then didn’t arrive, so EE cancelled my order on 25.10.24 and re ordered the phone. I know there was no stock, but is there an estimated date of when it will be dispatched? Thanks
Is anybody else suffering this? Been trying for 4 days and still getting this message on both website and app. Any ideas?
Hi I placed an order on the 28th October for iPhone 16 pro max desert titanium 256gb and still not heard anything or had tracking updated. Can anyone help please?
Never had a company make you call them because you make a purchase. 10 years and upgrade phone online to get the std call to progress order email. 4 times tried to ring and lastly get a voice saying " 2 hrs wait" . Seriously, do EE expect customers ...
Added the PS5 dualsense edge controller to my monthly bill and it was due to be delivered today, but as I’ve been working nights I was asleep at the time of my allocated delivery slot which was at the crack of dawn and the delivery driver would requi...
My order was successful on 29th Oct. I got my direct debit confirmation and flex pay confirmation email. No further notification that my order had been returned by DPD to EE for fraud purposes!!!! X3 calls later was told to go instore with proof of I...
Upgraded to iphone 16 pro titanium black 1tb… its on back order and wondering if people have any idea back orders take and if people had theres backordered and how long it took to get there phone
I have been waiting for my phone it’s been a long time it is a iPhone 16 pro max 1TB it’s getting absolutely ridiculous I was told I would receive it within 2 weeks nothing at al li been a customer for meny years am and the way you are treating me is...
