If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I ordered my upgrade today, and on my email with the break down, under accessories it says Minute 1 Samsung GS24 Plus £24.99! I didn't add any accessories. Am I going to get charged for this. The person on the phone didn't mention anything about a...
Hello, I ordered a new SIM on the 25 Nov 2024 and paid £10 subscription pack. However the new SIM has not arrived yet and I am unable to track the order using the order no which was emailed to me !Can you please help ?
Hi, I haven’t received any update about when my SIM will be arriving. I don’t if it should take a week or two cause it say when I order that it will be arrived in 1 or 2 days. I try to called this number 0800 079 0539 but I was on put on hold. [Mod...
Hiya is anyone else having a problem with not being able to access the Black Friday deals? every time I try to buy one it says “something went wrong.. try again later” and I am consistently having this problem with both mine and a friends attempt m...
I went through the process of ordering a S24 Ultra / contract, via the EE website 4 days ago. I went through the entire process, including credit checks and initial £30 payment.When I advanced the process, I got a blank, unresponsive web page.... I ...
When do you usually expect to receive a order dispatch email?I've order a oculus quest 3 for a christmas present so kind of need to know when dispatch is or a rough idea of when delivery could be.
My phone no is *********** My bill today I can see another sim no added and 32 deducted. Please cancel that no. I didn’t use that sim card [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I placed an order on Saturday 30/11/24 for the new Galaxy S24 ultra and smartwatch. I set up direct debits and paid the upfront amount and although the money has left my account the webpage failed to load to provide an order reference number for me t...
ordered iphone 16 pro max on sunday checked tracking couple hours after ordering its sowing as dispatched. I'm click and collecting I've had all direct debit paper work through email a couple of hours later but nothing else
Hi there,I ordered an Apple Watch 10 with sport loop and 24mth Apple fitness yesterday.EE managed to take the £30 deposit that was required, sent me an email confirming receipt of that payment for the watch but hasn’t sent confirmation of the order n...
