If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, We completed upgrades for myself, hubby and son on Thursday, hubby has received his phone, and we don't know about the other orders, I have an order number, son doesn't. How do we find out anything please, as working all week from tomorrow. Th...
Hi there I'm just wondering how long will it take for me to find out if I have been accepted and will I get my deposit back because I had to make an upfront payment
Hi, In January, i mistakenly paid a new sim when I tried to top up. I didn’t know what to do so I looked in the forum for advice and found the someone which had the same problem as me, and I answered his message by saying that the same thing happened...
I have ordered an Iphone 16 pro max EE no Frills unlimited on the 24th of April. I have received an email confirmation only but have not received any further information about when my phone will be delivered. I have tried to track the order but it do...
I placed an order a while ago today. The upfront money was taken but as soon as it was taken the screen froze. It's done it twice now. Like I say money has been taken but no emails to say it's confirmed or anything. Can't get hold of anyone to talk t...
hello I ordered an iPhone 16 pro max in black titanium around yesterday and I was told in the confirmation email I would get an sms text when my phone is getting delivered I just would like to know is it normal to take this long because I've never or...
I've chosen a new phone but clicked wrong colour how can I amend this
Hi I paid to upgraded my Samsung watch 6 to a Samsung watch ultra 2 days ago and says dispatched but I've go no email or text saying so and no message from DPD either.What's going on
went to get my daughter a phone on flex pay it was the 16e had to take it back as she wasn’t satisfied I went back to change it and luckily got the 15 plus in black she likes the phone but would like it in pink would it be possible to just change the...
