Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Order fraud

LoveMary
Visitor

‎26-10-2025 01:09 AM

My account has been fraud by a Neiber 

I need to cancel it and get my refund it has been fraud from my account from a stolen phone to ordering a new one need help asap I’m a EE customer who had my old phone taken from my apartment and has ordered a fresh one off of my account with EE  

0 Helpful
1 REPLY 1
Christopher_G
EE Community Support Team

‎26-10-2025 08:35 AM

Hi @LoveMary 

Welcome to the community.

I recommend speaking with our Customer Support team as soon as possible. They'll be able to open an investigation into this and will do their best to help you.

Chris

0 Helpful