Your EE Order. Call to discuss.

[DJS641970]

Hello. I’m new to EE. I placed an order and it all went through fine. I got an email shortly after with the subject heading “Your EE Order: Call us to discuss”. The body of the email says “Thank you for your order - we’re working on it. If we need any more information, we will contact you via SMS”. The information is conflicting. Do I call them or do I wait for an SMS for more info? Thank you. 

[Chris_B]

@DJS641970  it’s better to call to find out that you don’t need to call than find out you should have called but didn’t.   Give them a call. 

[Bazer467]

have you called them? What did they say I’ve got same written on my email 

[Northerner]

Hi @Bazer467 

You'll need to speak to EE CS as the question or issue maybe different.

Thanks