If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello, I’ve made a purchase today through EE and I’m expecting to receive a product soon. Nevertheless I have two concerns, firstly I haven’t received a confirmation email and secondly my flat number doesn’t appear in the orders section which is real...
Just made an online order. Got the confirmation and the order reference number. Went to go check the order just make sure it went through and there was something on the order information that looked a bit strange (it said the delivery method was out ...
Hi it’s been 2 days since i have ordered my s25 ultra but there is no update regarding this. Why its taking so much time?
I ordered a Samsung S24 on contract yesterday lunch time (Saturday 5th April 2025) and received a confirmation email then nothing after that. The number given in the first email does not work with the tracking at all. I noticed in the subject of my e...
Hi i have had to order a new phone and at the same time i had to order a new replacement sim card with the same number. today the delivery of my new phone arrived, however he would not hand over the phone since i didnt have the pin code to give him ...
Hi I've order an iPhone 16 they've took the upfront cost but haven't confirmed anything
I ordered an iPhone via EE app on the 3rd April hoping that it will be delivered to my nearby store. They gave me a confirmation email with my order number and no other email was sent since then. I’ve tried multiple time to use the order number to tr...
I ordered an s25 ultra and have had confirmation email but tracking isn't working. It just keeps saying timed out. Any suggestions?
Hi,I ordered my upgrade to be delivered to store and have no updates regarding when it’s being delivered.
Ordered a sim card earlier today and just got a message that it was cancelled, went into website to try reorder but it appears to be down ?? Please help what do I do I'm so confused
