If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Has anyone had their Pixel Watch 3 delivered from EE store? Had one in on pre-order for a couple of weeks and was expecting it on Tuesday but it's still showing as 'Processing'. No response to emails from them...
Hi,My partner went to pick up their phone from an EE store and was unable to use their provisional driving licence as ID because it has expired. If they also have no passport, what options are available to pick up their phone - or is it just not poss...
Hi. I upgraded yesterday morning, but have not received any tracking numbers from DPD, and nothing about the upgrade is showing in the app. I have always usually had delivery of my phones next day. Where can I check that mu order has gone through? Th...
I've applied for contract phone today, paid the 30 , in the app it shows the phone in my orders before the app has crashed. But not recieved an email with tracking number , what does this mean. Will I still get my contract phone with it being in the ...
Hiya, I upgraded to a A15 on the 26th August and it was dispatched a couple days later. We are now at the end of the 9th September without any phone or update whatsoever. The delivery status still just says dispatched, tried calling and cant get into...
Can anyone help me. On my delivery note which one is the invoice number?. Is it the delivery number, customer number or account number or the article one. Thanks
I ordered a Samsung tv on the EE website via Google. I didn't manage to get my tracking number after I added it onto my monthly bill. Also I have no access to the email the confirmation would of been sent to I have now changed my email over. I'm just...
On the 5th of August I was made aware that I’d be getting refund for a phone I had returned but it was never taken off my account and was informed that within 14 working days a check would arrive by post. However it’s now been over 25 working days an...
HelloI upgraded my phone yesterday and was told my pixel 9 pro 256gb would arrive today however I have had no confirmation of despatch? thankssteph
