If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I upgraded my phone via email and then signed my contract. I can see a change in information regarding my plan but there is nothing about when I should receive my phone. I’m quite concerned why I haven’t heard anything
I recently made an order of Apple iPhone 16 pro with order number xko*********** with e-sim but I will like to upgrade my order to Apple iPhone 16 pro max with plastic sim. Thanks
Hi, I placed my order on Saturday and the email said it would dispatch within 24 hours but it's Tuesday tomorrow and not heard anything, and I can't track the status because it says my session has timed out. Can anybody give me an update, thanks!
I ordered my phone on the 20th of sep and I am a still waiting for delivery I’ve had no text from DPD but the we tracking is saying it is dispatched it got dispatched on the 21st anyone know what’s going on ?
hi i ordered the iphone 16 pro max 256gb desert titanium on 21/09.. iv had an update saying “ good news your order is coming soon” but doesn’t say anything about dispatch, still just says order confirmed? do you know how much longer i will be waiting...
Appalling response & service from EE stores online.Ordered iPhone & the parcel has been tampered with.I have requested for the IMEI number that’s on EE’s records as it’s not stated on the emailed invoice. I want to make sure there is no foul play as ...
When are you getting the next batch of iPhone orders in? Shouldn’t be taking this long when Apple are selling them on there website, or have you lot done what every other company does and under buy again and keep people waiting,
I have no way to access a phone right now and the app won’t workMy phone was stolen abroad I called EE who said they will send a new one but the call cut off (this was Wednesday) Ive been back 3 days and no sim.Any help will be appreciated
Hi , I have placed in-store order and they said my order will arrive within a week but when I track my order its still not initiated. Where is the delay? and why it was not communicated at the time of order.
