Phone delivery

[Callumgib]

How long does it take to get a actual tracking number to see when dpd will deliver as it’s says 2-3 working days to be delivered and it’s already been that and still no email to say dpd or out have it 

[Michael_D]

Hi @Callumgib 

Welcome to the community.

You would usually get a text or email to say the phone has been dispatched, and then the DPD tracking number.

Which phone have you ordered, including colour and storage size, and when was the order placed?

Michael

[Callumgib]

Hi placed the order on the 9th of November iPhone 17 pro max orange 256g I
think it was but says dispatched on tracking but not been given any
tracking details for dpd

[Michael_D · Accepted solution]

Thanks @Callumgib 

The iPhone 17 Pro Max 256GB in Cosmic Orange was showing an estimated dispatch time of within 28 days when you placed your order.

Once there is stock available for your order, you'll get a text or email from DPD, or a notification in the DPD app if you have that to let you know when to expect it.

Michael