If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I went through an upgrade order this morning, all seemed to go through correctly and had the confirmation screen at the end of the order process. this screen stated an order number starting xko and stated an email confirmation has been sent, however ...
Im being ripped off by EE for a set of headphones i never received iv wasted over 10 hours of my life on calls and chat to them multiple times and they keep saying its sorted and they will remove them but my bill has now jumped up nearly double and ...
I am beyond disappointed with EE’s handling of my recent complaint. On 4th December, I placed an order for a tablet with a promised delivery timeframe of 14 days. Not only was this completely ignored, but EE also canceled my original order without my...
Hello, I ordered my Esim three days ago, and I got a confirmation email but that is all, no Esim, no option for anything in the EE app, I cannot contact through phone and I've been trying to get the live chat to work but it never pops up , I just nee...
Hiiii,Upfront payment were taken from my account but no email confirmation. This happened to me now and I checked my all the mails junks, everything. wha to do now?
Hey, on the 25th I placed an order for a new phone with a downpayment of £130. I had a confirmation email however about an hour later I received a text sms saying my order has been cancelled and I should place a new one fro. the website. Literally no...
Just placed an order and paid 30£ upfront however no confirmation details or email and also no order number this looks like a scam ...This is ridiculous I can't track progress .... But yet you have my money Really need some help
Hi I have ordered a new upgrade Christmas Day. I have recieved my confirmation email, I would just like to see when the earliest dispatch date would be as it says within 1 day but I understand with the Christmas period. thanks
Hi, £30 upfront payment were taken from my account but no email confirmation. The screen just go blank after payment
I’ve tried to buy a SIM card on the EE website got as for as the credit check where it paused the window whilst it tried to contact my card so I left the window open and my phone Turnt off whilst it did its thing I came back and it had put me back to...
