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New phone contract

Chelb30
Visitor

‎11-11-2025 08:05 PM - edited ‎11-11-2025 08:06 PM

I recently ordered a new phone contract, got the confirmation email to say order has been accepted and also a text to say getting order ready and will dispatch within 7 days. But heard nothing since and been longer then 7 days 

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Chris_B
EE Community Star
EE Community Star

‎11-11-2025 09:04 PM

@Chelb30  What device, model and storage size ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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