Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 52771 Views
  • 117 replies
  • 15 Helpful

Any news on iPhone 16 pro max black titanium 256GB restock

Hi all I ordered the iPhone 16pro max black titanium 256GB on the 28th September I have got my confirmation email however I know it’s going to be a bit of a wait I was just wondering if anyone knows any more info on when more stock will come into ee ...

Add ons

Hi I want to add a iPad to my account but every time I call just sends me a message I can’t speak to a person 

Free gift

Still waiting my cash back and free gift

Garry33 by Visitor
  • 294 Views
  • 1 replies
  • 0 Helpful

Resolved! Iphone purchased without order information

Hello everyone! I hope it goes well!, On 09/30 I bought the Iphone 16 Pro Max, everything was going well until the moment of payment, when I just processed the payment, the page froze and it didn't advance anymore. They debited me the payment amount,...

Resolved! Mobile order

I ordered a mobile last 27th. At the same time, the pound has also been cut. Also received confirmation email. By tracking, it can be seen that the order has been dispatched. But I have not received any mail or mobile sms from the courier yet. It's b...

Saifur2 by Investigator
  • 464 Views
  • 7 replies
  • 6 Helpful

Watch Ultra2 49mm Blk **bleep** Blk Milanese L

Good morning, put mr y preorder in on the 13th September. Got told recently between 27th September -1st October . The tracking says it was due to dispatch in 24hrs on the 29th. And still says the same. I’ve still not heard anything else from DPD eith...

Tanka3 by Explorer
  • 369 Views
  • 2 replies
  • 0 Helpful

Resolved! Upgrade Phone DPD delivery details

I finally ordered an upgrade as my old device finally stopped working (cannot send or receive messages/calls). I ordered an upgrade online but the dpd driver wouldn't give me the parcel as I don't have the PIN that was texted to my device. I explaine...

Jdg92 by Visitor
  • 954 Views
  • 4 replies
  • 1 Helpful

Currently unableto track an order

I ordered a new phone yesterday- and now the order tracking link takes me to link my device, but I have no device to link as it hasn't been delivered. Also the main site appears to be down?