If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I just tried to buy a Sim and got stuck in an endles loop asking for my email address. There is no email address field. Doesn't bode well?
Ordered a pay monthly phone they have taking the money out off my bank but I have not had a email about it and I can’t see it on the app can some one help me plz
I ordered an iPhone 16 pro max and EE sent me an e mail that it will be delivered by dpd who will send me 4 digit pin number. I'm yet to get the pin or Device from Dpd or EE and I'm getting email from EE about direct debit. Kindly assist me thanks
Got my initial email you took payment upfront heard nothing from you since
Hi GuysI ordered a new phone (iPhone 16 Pro 256gb in Black) on Monday and selected next day delivery. I've had an email confirming my order number and direct debit instructions but have since had no contact. When I try to track online it just says th...
I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...
I ordered an iPhone 16 pay monthly I’ve had an email that says successful but no emails to show direct debits or anything if I’ve had that email does it mean it’s been accepted 100% passed credit check when I track my order with my order number it ju...
hi i am trying to find my previous order history of all my previous devices but no matter what i do i can not find a record of any orders i have ever made, as a customer of ee for around 10 year sand about 7 different phones there should defiantly be...
Ordered airpods from EE on 3 May... They were eventually dispatched on 8 May, and was told by DPD that they'd be delivered the evening of 9 May, that we stayed home for.Lo and behold nothing arrived, I then requested they be re-delivered via EE on Mo...
