If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a Samsung tv on the EE website via Google. I didn't manage to get my tracking number after I added it onto my monthly bill. Also I have no access to the email the confirmation would of been sent to I have now changed my email over. I'm just...
On the 5th of August I was made aware that I’d be getting refund for a phone I had returned but it was never taken off my account and was informed that within 14 working days a check would arrive by post. However it’s now been over 25 working days an...
HelloI upgraded my phone yesterday and was told my pixel 9 pro 256gb would arrive today however I have had no confirmation of despatch? thankssteph
How can i get a VAT receipt for a Samsung Tablet i have purchased for work??
hello, yesterday I also placed an order for an iPhone 15 pro max, I accepted it, I still paid 30 lira, yes, it says nothing about the package
I pre ordered the pixel 9 pro 256gb rose quartz on the 1st of September. Recently my upfront cost was refunded and when I rang up I was told my entire order was cancelled due to stock issues? I'm confused as I was prepared to wait for the phone to co...
Spoke with an EE advisor today re not being able to pair my BT router with the EE app. Apparently I need an EE router which I have never been supplied with. The advisor said I should get the router over the next couple of days. However haven’t receiv...
I don’t have any ID Which is expected to collect my new phone, due to a crazy ex who cut my passport up as I was going on holiday with her SISTER…….so she did thathow do I or what do I need to do in order to collect?
Hello i ordered a Samsung Flip 6 in yellow and 32 hours ago and i haven't had an update an when i try to check only using the order tracking i get the following message. Sorry, we can't show your order details right now. Don't worry, we'll keep yo...
I ordered a Samsung Flip5 yesterday from EE store using flex pay scheme. DPD delivered wrong phone - an iPhone 14 pro max. Took phone into the store to be told it was a fake. Apparently another customer had been sent the same type of fake phone! ...
