02-12-2025 03:11 PM
Good afternoon,
I ordered Iphone 17 on 24th November 2025 and received order confirmation on the same day. It has been more than a week and my order is still not dispatched. I am getting nervous as this was a christmas gift and christmas is coming soon. There is still no update from EE regarding to my order.
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02-12-2025 06:11 PM
Thanks, @delafuerte
I've checked our stock and the guidance since the 25th November has been to 'expect dispatch within 1-3 days'. Since it's been a bit longer than that, I recommend speaking with our Customer Support team, so they can double check your order.
Chris
02-12-2025 05:28 PM
Hi @delafuerte
Welcome to the community.
Could you let me know the exact model, colour and memory size that you chose please? I'll check our current delivery timescales for you.
Chris
02-12-2025 05:52 PM
02-12-2025 06:11 PM
Thanks, @delafuerte
I've checked our stock and the guidance since the 25th November has been to 'expect dispatch within 1-3 days'. Since it's been a bit longer than that, I recommend speaking with our Customer Support team, so they can double check your order.
Chris
02-12-2025 08:19 PM