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Ordered a phone last night, no confirmation email but taken money,

Sallis1
Visitor
 
1 SOLUTION

Accepted Solutions
Debbie_G
EE Community Support Team

Hi @Sallis1.

Welcome to the community.

I know you'll be keen to get an update on your order.

Please check your Junk/Spam folder for any emails from EE, these can sometimes drop in there.

If you haven't received any confirmation, I'd recommend reaching out to our Customer Service team, where a guide can check that your order went through correctly and help further.

Debbie

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1 REPLY 1
Debbie_G
EE Community Support Team

Hi @Sallis1.

Welcome to the community.

I know you'll be keen to get an update on your order.

Please check your Junk/Spam folder for any emails from EE, these can sometimes drop in there.

If you haven't received any confirmation, I'd recommend reaching out to our Customer Service team, where a guide can check that your order went through correctly and help further.

Debbie