Last weekend I ordered a standalone data sim. It's not arrived as yet. Checking the order number on the EE site just gives a vague 'we can't check but will be in touch' platitude.
However, this week I've had calls from a number 01942 901395. Apparently this is an official partner company to EE (not that I knew that when I answered the call).
They asked me to confirm my details over the phone - I refused to do so. I did not recognise the number, and - as there are so many scams around - felt it was unwise to go giving out details.
The person on the phone said they're a partner company who have 'full access' to EE's system and were calling regarding my ordering of the sim.
Now, this is a stand-alone sim. It's bought and paid for. What is there to call me about?
Of course, as I refused to give my details, they wouldn't tell me what the issue was... of course, the way I see it, I've bought a sim via the EE website, and had an order confirmation. The money went out of my account - therefore no problems my end.
So what gives? Are EE just handing numbers and personal details out to third parties? If so, why?
They have my phone number, they have my email, they've received my order. If there were issues, then they could have emailed, texted, etc.
To have what is an unknown number call from a third party business that then requires you to do homework to check whether they are legitimate is just weird.
Anyone else had this experience?
