If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Good morning all, I applied for my upgrade on the 5th October 2025, received an email to say it will be dispatched in 7 days, then I got told yesterday and I’m yet still to receive any information in regards to my upgrade/dispatch, no emails, nothing...
I order a phone on the 8th still awaiting delivery. On DPD it is still in depot. Spoke to them on Saturday they were sorry promised to deliver on Sunday 8-12. Phoned on Sunday they told me to await update still awaiting tired phoning record message s...
Theoretically I'm migrating to a new contract after the 18th. (Mobile and BB) I have an email with the relevant VOL number.BT Openreach are attending to install Full Fibre.When I attempt to view "my orders" I get the message "Cannot Load your order r...
Hi , I’ve placed my order for monthly payment and s25 ultra on Thursday 9.10. Until now I only received an order confirmation. I tried to track my order but it’s not working.
Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if a...
So Thursday 25th of September, i ordered an Iphone 17 Pro Max 1TB Silver on an EE chat on the EE website with a sim. All in a monthly payment plan and i still haven’t had the phone delivered? I use the order number on the tracking order section of EE...
whereabouts is my order my email [Mod edit: please do not share personal details]
I accidentally ordered the wrong phone yesterday and cancelled straight away. I want to complete my upgrade online or on the app again but keep getting technical issues. I don’t want to call in to complete my upgrade. How do I fix this? Thanks
Hi I placed an order Fri had successful email but haven’t heard anything more has this order went through xko*** That’s the number I was given ***@icloud.com [mod edit: Removed personal information from the community]
