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Community Activity
Broadband bill not showing
Hi,Recently I switched from BT to EE with my broadband and mobile. I used to have both broadband and mobile in one payment with BT, now with EE these are in 2 separate payments. When I go onto the EE website and app it only shows my mobile bills but ...
Port Forwarding or UPnP
I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras. Specifically with a Panasonic Home Network security system. I've tried to connect under UPnP which is switched on in the EE hub, though the...
Resolved! Unable to activate Apple One
I recently upgraded to the Unlimited Business Full Works package with Apple One. Yesterday I was sent a link to activate my Apple One. When clicking on that link it launches an app which shows "Cannot Connect" with a "Retry" button.I called 150 t...
Now TV subscription : moved from BT TV to EE TV
Hello, I have recently changed from BT TV to EE TV, still with the Entertainment package, and although I have sorted Netflix no problem, Now TV says I have no active subscriptions.My previous Now subscription (with BT) was registered under my bt emai...
Pay As you go
I am in Abroad but SIM is not working first 6 months it did work but now signal are gone not receiving any text issue with my what's app and other applications too how I can sort this out
Roaming in Australia
Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue. I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...
NHS discount
How do I get an NHS discount applied to my account I am a NHS nurse and diddnt realise I could get a discount
Phone calls in Australia
If you are an EE customer and going to Australia BEWARE. Despite signing up to a new pay monthly account, signing up to roaming before I left and paying the extortionate roaming pass fee of £26 for 7 days I now find I cannot make calls in Australia....
Smart Hub Pro Stinks
Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...
