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Where’s my order?

Walkingproud
Explorer

‎21-09-2024 03:26 PM

I upgraded using the EE app.

Got confirmation via email about the order.

 

Since then,no information on the account,online and can’t even get through to EE.

EE tracking says dispatched,have no details on any of it.

What do I do?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎21-09-2024 03:32 PM

Hi @Walkingproud 

Depending on your order it will be sent by DPD. I would suggest downloading their app and they will text when your order is due. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Walkingproud
Explorer
In response to Northerner

‎21-09-2024 03:36 PM

Appreciate the swift response.

im just concerned nothing is confirmed. Wanted to make sure.

 

It was iPhone 16 pro max.

0 Helpful