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Where my order?

danielhooton
Investigator
Investigator

I ordered a Samsung galaxy s25 ultra. My order number is *********. I order it on 11th March 2025. 

Daniel hooton. 

 

 

Mod edit: [please don't post personal information on the community].

6 REPLIES 6
Katie_B
EE Community Support Team

Hi @danielhooton

Thanks for coming here. 

I'm sorry to hear your order is not with you yet. 

What memory size and colour did you go for?

Katie

danielhooton
Investigator
Investigator

Hey. 

Black and 1tb size. Do.you know where it is? 

Katie_B
EE Community Support Team

I have checked our stock tables and we have a good number of Samsung Galaxy S25 Ultra 1TB Black available @danielhooton

To get an update on your order I'd recommend getting in touch with our customer care team. 

Katie

What the phone number or email address?  

@danielhooton , the phone number is in my signature, just press 2 after pressing 1 and you will get through to a person, there is no email address

You can also check here:

https://ee.co.uk/help/contact-ee/account-billing/mobile-phone

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Thank you.